At their best, systems for monitoring and measuring nonprofit performance illuminate what an organization is accomplishing, where its resources are going, and how that organization might address weaknesses and build on successes. At their worst, such systems become an expensive compliance exercise, diverting resources from program delivery without returning a greater understanding of how to achieve an organization’s goals.
With that context in mind, the Center and the Wharton Social Impact Initiative developed this report to tackle questions central to effective philanthropy: How do non-profits and donors measure and manage results? What tools exist, whom do they serve, which questions do they answer, and what are the challenges in aligning donor and non-profit measurement and management strategies? Finally, how can we do better—and what can we accomplish by getting measurement right?
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