What Donors Value: How Community Foundations Can Increase Donor Satisfaction, Referrals, and Future Giving

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CEP asked donors how satisfied they are with the community foundations with which they work. The research reveals that donor satisfaction is vital for community foundations. The data also show that the strongest predictors of donor satisfaction are donors’ sense of the foundation’s level of responsiveness when they need assistance and donors’ perceptions of the foundation’s impact on the community.


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Content Partner: Center for Effective Philanthropy


Content Partner Website

http://cep.org


Publication/Event Date:

April 2014


Is your resource available to the public or only your members?:

Public


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Field/Sector Learning and Evaluation 

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