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The Quest for Quality: Lessons From a Certification Pilot Project for College Access Providers

Certification programs can provide a way for nonprofits to ensure adherence to generally accepted standards. The KH2GO Certification Pilot Project, supported by the Lumina Foundations, developed a set of standards for high-quality college access services, including standards for programming, operations, and organizational effectiveness. The project was implemented in two states with an evaluation designed to assess the quality of the assessment tools and the ease and rigor of implementation. The more clarity that applicants had about the goals of the process, potential benefits, and details about procedures, the more benefits they perceived. Many applicants felt that the self-assessment improved their Read more